Autoresponder Not Working.
I just noticed that my autoresponder hasn't been sending emails for a long time. To test this myself, I created a new email address and subscribed to the list. I didn't receive the email that is sent...
View ArticleI am getting 500 server error - not enough resource on web
I have uploaded the Sendy code files on AWS EC2 instance & Virtualmin setup. But I am keep on getting this error & not able to find any resource to resolve this issue. I have followed this link...
View ArticleCancelling large import jobs
I'm migrating my old email list of 7k+ emails to Sendy and realized that there's issues with the CSV that I need to fix. Is there a way for me to cancel a very long import job?
View ArticleSome email address in the list not receiving the email
Hi, has anyone encountered where the email campaign only sends to some of the emails in the list? my AWS SES is still on sandbox, perhaps that's what's causing it?
View ArticleCorrect usage of tags
I'm trying to use a personalised tag for url. So, if I put value something like this, <a href="[profile_link]">Text</a>, it does not work. What's wrong with this one?
View ArticleSegments not updating
Hi, i have read the other comments here about segments not auto updating but i cant seem to find anything wrong! On the segments page there is no yellow bar telling me to turn on the cron ( I have...
View ArticleSendy Use With AliBaba Direct Email
I've been using Alibaba Direct email - amazing service! Here's my problem there is sending limits per day, I've played around with different things and can't seem to figure out a way to limit the sends...
View ArticleAutoresponder not working
My cron job is executing (the cron info message disappears after a few minutes) but the autoresponder doesn't send any email to new subscribers. How can I debug this issue?
View ArticleClik here to view.
Removed unsubscribed and bounced list
I have a few questions. I just got hundreds of subscribers from russia. I added the double opt in to block these bots. I spent 1/2 hour cleaning up the list and unsubscribing them. Is there a more...
View ArticleCustom Field Support in Zapier?
Saw this previous thread from last year about custom fields being supported in Zapier:https://sendy.co/forum/discussion/14601/populating-custom-fields-via-zapier Has there been any progress on making...
View ArticleError communicating with Amazon SNS API
Hello, I'm getting this error message: "error setting certificate verify locations: CAfile: /usr/share/curl/ca-bundle.crt CApath: none Error communicating with Amazon SNS API: There was a problem...
View ArticleCan i delete a list once emails sent
Hi, i sent an email to my main list. Then a few days later send one to all those that didnt open orginal email. Do do this you create a new list of those that didnt open and send to that list. how long...
View ArticleHow does the billing system work?
How does the billing system work through Paypal, do brands get billed automatically if the campaign fee settings have values? Many thanks Charles Knight
View ArticleLogin page is blank
hi... my sendy is blank, gettext in turn on, but still cannot load the login page
View ArticleEmail list is not importing even with cron job
Hi Ben, I am facing an issue to upload csv file of 15k rows (with just name, email). I had setup a cron of import-csv.php for that but it's been stuck for hours at 0%. I checked the whole internet...
View Article[Mod] Update User Country Code by Campaign Opens - Sendy v3.0.9.1
I love how campaign reports in Sendy show the countries that users are in when they open an email. I wanted to have the country code inside the subscribers table updated each time a subscriber opens an...
View ArticleDo segmentations include unsubscribed emails?
If I create a segment in a list and export it, will that export contain only subscribed emails? thanks, Rob
View ArticleQuestions about click tracking in Sendy
Hello, 1) What is the difference between the 𝐔𝐧𝐢𝐪𝐮𝐞 and 𝐓𝐨𝐭𝐚𝐥 columns in the link activity? 2) We have two different URL being tracked. The URLs represent feedback to a newsletter where subscribers...
View ArticleTest webhook trigger
Hello, I'm setting up a Webhook in n8n (www.n8n.io) that is triggered in Sendy when someone unsubscribes. I'm wondering how I can test the trigger getting activated? Can I just click unsubscribe on a...
View ArticleUnable to communicate with Amazon SES API
Hi, red error upon new campaign with text "Unable to communicate with Amazon SES API". I tried the options https://sendy.co/forum/discussion/6940/unable-to-get-your-ses-quota-from-amazon I created...
View Article