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Improving mail deliverability
Hi all, I did a test with mail-tester.com on my email sent throught sendy / Amazon SES and I have 7.7/10. Not bad but I would like to reach 10. The only points which are in orange or red, with my...
View ArticleWrong analytics
Hi, On our campaigns I have noticed that the analytics are wrong. The number of recipients that have opened our email is not always shown properly. I tried verifying it with our internal emails as...
View ArticleDownload latest version
I noted when I click to download the 5.2.6 version, as zip file named sendy-4.1.0.1.zip. Is this the correct file?
View ArticleWeird code embedded in emails sent
When analyzing the spam and deliverability of my emails using mail-tester, I get a warning that "5 dangerous elements (that is javascript, iframes, etc) were found while analysing your message." These...
View ArticleInternal server error when saving list settings.
Everything seems to be working fine, but I get an internal server error when saving the list settings. I end up at: www.xxxxxxxx.com/sendy/includes/list/edit.php I am using the most current version of...
View ArticleDisable ability to forward email messages?
Is there a way to send (copyrighted) content via Sendy where the forwarding ability is disabled, such that recipients cannot forward their email to others?
View ArticleAutoresponder not working
Hi, I've set up an autoresponder campaign bound to a list that I add new signups through API. It is set to send automatically after signup though the email doesn't send. I made sure that : tried...
View ArticleShared database with wordpress
Hello, I was using Sendy and it was great but I've decided to switch domain host and I'm not sure I'll be able to continue using it. I mooved my wordpress website to OVH (web perso) and they allow me...
View ArticleCan I use the [Email] personalization tag as a parameter in a link for a CTA...
Example: site.com/welcomeback?email@email.com If so, how do I set this up? We'd obviously decrypt the email address in the URL, just need to be able to pass the email value to the back-end.
View ArticleUnsubscribe "Only this list" as standard
Is it possible to set the option for unsubscribes for lists to "only this list" brand/system-wide? Explanation: We are using Sendy to send invitations to paying members of our organisation. For each...
View ArticleChanging the default font and font color in Sendy
How can I change the both the default font and font color that Sendy uses when I create a new campaign?
View ArticleInternal server error when saving list settings
Hi all, I'm getting an error Internal Server Error when going to the List Settings, changing settings (like Double Opt-in or adding a subscribe message page) and Saving the new settings. Getting the...
View ArticleHelp with Bounces
I get customers wondering why they stopped getting my email. I look to see that Sendy has the customer set to have Bounced. However, the email is valid. What am I supposed to do here? There is no way...
View ArticlePossible to restart auto responder for a subscriber?
I have a course via email that is basically an AR that is started after a new subscriber subscribes to my mailing list. I want to give people the possibility to go through this course again. Is it...
View ArticleHow Amazon Feedback notifications automatically setup?
Hello! As the Sendy documentation says, Amazon SNS should be automatically setup when we validate an email address by clicking on the link we receive from Amazon. This is not happening in our install,...
View Article404s on webversion and unsubscribe links
Using 5x. Sendy .htaccess is installed. Created a sample template. Used the [webversion] and [unsubscribe] links. Both return 404. I am at a loss. I checked the suggested FAQ. No help there. Bluehost...
View ArticleUpdating lists using elementor
Wondering if anybody has the secret to solve the finicky behavior between elementor forms and sendy lists. On one site the the forms work perfect and data is transferred to the sendy list almost...
View ArticleProblem with API when deleting user from list
Hi guys, when i try to use the API to subscribe a user to a list using /subscribe everything is ok. when i try to delete the user calling /api/subscribers/delete.php i got en error "List ID not passed"...
View ArticleNot possible to add via API after unsubscribe other list(s)
I have a list where people can optin for weekly email. Sometimes they optout and only want once a month. Then are unsubscribed from 1 list of sometimes 2 lists and not unsubcribed from other lists....
View ArticleMultiple Email Lists Same Campaign
I see in another discussion that Sendy allows for multiple email lists to be used with the same campaign. The example I want to use for my question is, using 2 email lists on one campaign. Bob happens...
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