Complete contact list isn't importing and the uploading status kept buffering
I am uploading the contact list of 3400 prospects, at first it was crashing because of the cron job. i got it fixed from the service providers and now when i upload the contact list it keeps buffering...
View ArticleHow to set up two-factor unsubscribe?
Would appreciate info related to this. Does this require the more general two-factor authentication to be set up? I read that feature to mean it applies to system logins only. We are running Sendy...
View ArticleElastic Email vs SendGrid vs MailJet
Newbie here. Looking for advice on SMTP relays. Which of the above relays is the easiest to set up and use? Thanks in advance, -W
View ArticleDo I need to worry about duplicates when same email is in multiple subscriber...
I am starting to create new subscriber lists within my brand. I plan to automate entries to these new lists when new contact forms are submitted through my site. It's very possible that a member from...
View ArticleStatus unconfirmed when importing from Shopify
Hi Ben I'm using Zapier to connect shopify to sendy However contacts are being imported with Status "unconfirmed". There are no settings in Zapier for confirmation. What can i do to make it...
View ArticleAutoresponder not working
Hey, thanks for all your help, I wonder if I could prevail upon you, this one's got me stumped. The autoresponder Cron job is set to one a minute as in */1 * * * * I'm using the latest Sendy version....
View ArticleNew Server and Sendy Update, Where are my contacts?
I changes servers and uploaded the newset version of sendy, but im missing all my contacts. How can Iink them back into my account?
View ArticleSubscriber lists not visible
Hi, I was using version 5.2.1 and migrated to the new version 6.0.4. After migration all Subscriber lists of all brands are not more visible. If I downgrade again to 5.2.1 they show normally again. All...
View ArticleWhich VPS should I switch to?
I used namecheap’s VPS to host sendy, but within 10 days, it was prompted that the bandwidth was ready to run out. Which VPS should I switch to? Thank you. P.S:Amazon's EC2 is no longer free for me,the...
View ArticleMultiple emails in the same Drip campaign Autoresponder?
Hi, Is it possible to set up an autoresponder with multiple emails in one campaign? Thanks Malene
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Reports / Opens / Is there a delay for opened and unopened stats?
Hi there ! I tried a test campaign 15 minutes ago. I know for sure some emails have been opened and the tracker has ben loaded on the email client (Tunderbird) since I sent this test to myself....
View ArticleCan not track clicks
Dear Sendy Community, Since a few versions ago I (maybe a year), I can not track clicks. I have your htaccess file and I have track clicks turned on. I do not remember if the link looked different when...
View Article\ or "" sign in Sendy editor
Hello, I've noticed that I'm unable to add "" sign in my emails. It looks fine when I paste the code but after clicking next, it disappears. Could you fix it or provide me with some walkaround?...
View ArticleConcrete CMS and Sendy integration
I have built a new plugin for concreteCMS that allows adding User Data to a Sendy List when going through eCommerce. Either General List for every customer or List per Product:...
View ArticleAutoresponder only being sent to some emails and not all when a user subscribes.
Hello I have an autoresponder set to send when a user subscribes. All users are subscribing via API, yet only some of them are receiving drip campaign emails via the autoresponder. How can I solve this...
View ArticleClient is getting bounce notifications but Sendy is showing Zero bounces in...
Hi We're getting a few (totally correct) email bounces to addresses that do not exist. However when I look in the reports section for that campaign it's show zero bounces. Why is this? Thanks
View ArticleAfter sendy is set up, what has to be done for maintenance?
My sendy is set up with amazon ses and working, so do I just keep using it now or do I have to watch for anything or do any maintenance? thank you
View ArticleHow to run a webhook?
Hi, I want to change the list of people when a certain autoresponder email is sent. According to the tutorials, it is done with Sendy rules, but when I choose the webhook, it asks me for a URL. Where...
View ArticleBounced emails not reflecting in Sendy
I've noticed a couple of Brands where they are receiving "Delivery Status Notification (Failure)" emails from Amazon but are not seeing those bounces reflected in their Sendy lists. I'm running the...
View ArticleCan't import Lists
Brand new install, 6.0.6 Everything seems to work ok, I have sent a few test emails out but I cannot import any lists I adjusted these values upload_max_filesize post_max_size memory_limit...
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