Not picking up SNS bounces
Guys, please could you assist? I'm receiving failure emails but not seeing the bounces in Sendy. I set up a list with the bounce@simulator.amazonses.com etc test emails to verify the problem. In AWS...
View ArticleSubscribe user to another list by clicking a link in an email
Hi, I am trying to figure out how I can subscribe user to another list. I have two lists. One is "Initial Signup" and Second is "Confirmed List" When my user is subscribed to "Initial Signup" I send...
View ArticleHow to style unsubscribe tag?
How can we style our unsubscribe text? we use inline css and it doensn't work properly. Thanks in advance
View ArticleLink redirects to localhost
Hello, I starting to use Sendy today.. I have a problem with redirections. When I click on link in an email sent by Sendy, I get redirected to localhost. Also the unsubscribe page is blank. Do you have...
View ArticleInstalled but get 404 error when trying to access Settings
I've installed as www.devinewebstudio.com/sendy folder directory. I even updated htaccess to RewriteBase /sendy. I asked support at my host, Site5 and they said mod_rewrite is enabled....
View ArticleCreated templates folder in Sendy install, now 404 error
Created templates folder in root sendy install, now getting 404 error whenever I click on templates. Removed the templates folder I created, and still getting 404 error. Please help.
View ArticleCan't send confirmation emails
Hello, great mailing software, My sendy installation can´t send a unique confirmation email to users in all of my brands and lists. Im using amazon and mandrill app. Can you help me please?
View ArticleConfirmation on unsubscribe page
Hi there, Is there any way to have the unsubscribe link ask for confirmation before actually unsubscribing the user? We currently use a custom page to direct them to, but by then it's too late. We send...
View ArticleMy Sendy / Amazon Experience
I'm thrilled with my results. Day One: Purchased Sendy... Went through setup process. The sendy setup process was pretty simple, the amazon ses process was not as simple, I made a couple of mistakes...
View ArticleEmail addresses in email body converted to "[email protected]"
Dear Support, Every time I insert an email address e.g. support address in my messages, it keeps changing to [email protected]. I've tried changing the link type to email and once saved it changes to...
View ArticleUnsubscribe user from list, subscribe again and send Autoresponder
Trying to use Sendy to send transactional emails, which may be sent multiple times. I have a DRIP campaign with an email set up to send immediately. I'm making my calls with this process: Send contact...
View ArticleAfter fresh install, cannot get past login screen.
I have read the other posts of people that have had this problem, and I am unsure what to do next. When I try to log in to Sendy (http://tinkersource.com/email) It will briefly flash the dashboard then...
View ArticleChange list ownership
I'm trying to change the ownership of different lists, so that they are managed by another user. Should we just edit the app number at the lists table, placing the ID of the new user? Any other...
View ArticleUnable to display SES quota
I don't know why I'm receiving the message my e-mail address isn't verified. I've done the following: Verified SES region on sendy is configured to match what's on SES: SES Config on Sendy:...
View ArticleHow to set a list as 'Double Opt-In'?
I'm trying to figure out how to set up a double opt-in sequence. I see little to no documentation in the interface. I also tried youtube and didn't see much there either.
View ArticleTranslate interaction message during subscription
Hi, I successfully use the po file to translate sendy. It works well on the interface. Problem: while using the subscribe/unsuscribe url and forms, the messages are still displayed in english. For...
View ArticleSendy in Italiano
Io ho cominciato, nel poco tempo a disposizione, a tradurre Sendy. Chi volesse collaborare è benvenuto!
View ArticleHow do I backup Sendy
Hi Everyone, I am stuck here as to how to backup my Sendy Installation. I have looked here and on the web and cannot find a proper course of action to take. What I want to do is use FileZilla or some...
View ArticleWhere do I setup Drip Campaign
This is my first experience with an auto responder and I am incredibly lost right now. I know what I want done, but figuring it out is very difficult. How do I set up a drip campaign for a list? I...
View ArticleDrip campaign emails not sending
I'm in the testing phase of Sendy. I just added myself to an autoresponder drip campaign through the API. I have a thank you message setup and have the option checked to send me a message after I...
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