How are bounces handled (wrong address/full inbox) ?
Hello, What happens when an email address has a spelling mistake or if the recipient's inbox is full. Can notifications be sent to the reply-to address ? Is the list be automatically cleaned (address...
View ArticleCan I disable the campaign sent confirmation email?
Hello, we are using sendy and send on behalf of users email. They then get the campaign sent confirmation email, which has a link for them to login to get reports. I don't want this email sent, is...
View ArticleWhere can I find my password?
Because it has been long time I didn't use sendy. Today when I launch the instance AWS ec2 and change the file config, I come to mysite/sendy it ask the login and password, I tried many times, but just...
View ArticleTracking new subscribes per form
Hello, is there some way to track subscribers by the form the user signed up on? If not, could someone guide me on how to do this with google analytics? Thank you!
View ArticleInstallation page blank with only header showing up
Hello, I have moved my domain where sendy was previously installed from one server to another and wanted to re-installed the software on this new machine instead of just moving over, since the domain...
View ArticleAJAX Subscription Script with CURL
Hi there, Just tried to install the AJAX script provided on the send.co/api page however found out that the script wasn't working due to allow_url_fopen being blocked by default. As advised by the...
View ArticleAuto delete bounce e-mail?
is there a feature/addons that can auto delete bouncing e-mail? I'm tired delete the bounced e-mail everyday, thanks! :-)
View ArticleSpanish Translation .po
Hi does anyone start the .po translation file to Spanish? if is not, i can start and any help will be welcome thanks! Rod
View ArticleChange of domain
I would like to change the registered domain from batchheader.co.uk to your-email-marketing.co.uk Many thanks
View ArticleBounce not being registered in the campaign report
Hi, I have the latest sendy installed but there is some odd behavior happening. - Bounces are not being shown the the campaign report - Bounces are being shown in the list report any ideas on how to...
View ArticleChanging/Removing the Client Login Details for a Brand
How do I remove/change the login details for a Brand ? One of my users has left and I want to change the password and/or change the login details.. Can't seem to see how to do it. I'm running Sendy...
View ArticleUnsubscribe removes from all lists
We have a few lists as options for different frequency of e-mails. Currently it looks like if a user unsubscribes from one list Sendy also unsubscribes them from all other lists. This is undesirable...
View ArticleSending from different email addresses
Does Sendy allow the sender's email id to be different for a single license? I have a license for mydomain.com, and am sending emails from ashok@mydomain.com . Will I be able to send from...
View ArticleHosting only allows Cron jobs to a maximum of once every 2 hours
Please help - Our hosting has the following restrictions The maximum number of cronjobs allowed is 10. Cronjobs may only run a maximum of once every 2 hours. Cronjobs that take too much processing will...
View ArticleLost my data migrating dbs - am now back to sandbox mode
Hey there - just moved from RDS back to MySQL running locally on my dev instance to save money. I didn't have any lists worthwhile so I didn't bother getting a DB dump. Perhaps I should have. When I...
View ArticleTreat thankyou emails like campaign emails?
Hi the standard campaign emails allow you to personalise with eg name, email, links to unsubscribe is it possible to process thankyou emails in the same way? I would like to include the unsubscribe...
View ArticleInstallation page not loaded
Hello, I have double checked everything but I can't install sendy on hostgator hosting. My domain is: www.esendy.com Please see yourself. The page is not responding. Could you please help me?
View ArticleSNS Subscription Endpoint - https or http?
My endpoint is secure and looks like this... https://app.mysendyinstall.com/... Should I select https as SNS endpoint protocol? I'm asking because everything looks fine to me but for some reason i am...
View ArticleEmail sent to spam folder in Gmail if unsubscribe link is added
Hello, Whenever I add the unsubscribe link to my email, it gets sent to spam in Gmail. However, if I send the same email without the unsubscribe link it goes through fine. Any suggestions on solving...
View ArticleHide [unsubscribe] link clicks in the activity link report
Hi, how can I stop the [unsubscribe] link from showing in the activity link report? I mean I don't wont the clicks on the unsubscribe link to be counted as a click? Any idea...thanks.
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