I have a customer who paid to receive an email series.
Halfway through the email sequence (it's an autoresponder) they marked one of the emails as 'spam' by accident (I followed up on them when I saw the spam complaint inside Sendy.)
People eh.. grr.
But what do I do now? They want to get the rest of the emails in the sequence. Can I "unspam" them, or is their email address no good any more?
Feels a bit hacky to ask them to sign up with a different email address, and then I go in and edit the timestamp .. hope that's not the solution!
Cheers,
Jordan