Getting verification message even after multiple verifications
I was getting "verify your login email address" constantly even after I verified email multiple times, and I am getting another message "'contact@nationalskillsnetwork.com' or...
View ArticleAutoresponder doesn't seem to be working
I upgraded from PHP7 to PHP 8.4 (I tried 8.5) My issues with campaigns have been solved by reverting to 8.4, but now I have issues with autoresponders. Ubuntu 22.04.5 LTS PHP 8.4.23 Sendy 7.1.2 Mysql...
View ArticleRepeating Autoresponders for Repeat Signups
So far Sendy has worked very well for my use case. However, one question I have is for how subscribers might re-trigger an autoresponder for a list they're already on. As an example, a user on my...
View ArticleOpen rates question
Hello Ben - I have had historically 15-50% opens consistently for a long time - this week the stats are showing 6 & 3% so far. Has anything recently changed involving: SSL certificate Cloudflare or...
View ArticleMoving to a docker setup triggered an email list to resend all the...
I recently took my deployment from bare metal on Ubuntu to docker using docker compose. This is the image I used: https://hub.docker.com/r/marcelorodrigo/sendy I managed to correctly deploy it...
View ArticleReplacing Thank You and Goodbye Email Templates?
I'm not able to replace the default Thank You and Goodbye email templates for a list. Can I use my own tested code for these emails? In addition to wanting to provide a custom design that matches my...
View ArticleUnsubscribe status after deleting a subscriber or list, and API blacklist...
Hi, I would like to clarify how Sendy handles unsubscribed users in the following scenario: A user unsubscribes from a list. The user is later deleted from that list, or the entire list is deleted. The...
View Articlecron job for autoresponder stopped working (after years)
The error message is "415 unsupported media type." Scheduled post cron job still firing without issue. I'm using cron-job.org Any idea how to fix? Thank you, Laurie
View ArticleCron instructions
I think it would be nice to have the cron setup instructions on the get started page. As Sendy depends heavily on the cron, not having it properly set up could be an issue for new users.
View Articlev7 List-Unsubscribe=One-Click Resolved?
Hey Ben I'm using Sendy 6.1 with Double Opt-Out enabled. My emails include List-Unsubscribe-Post: List-Unsubscribe=One-Click, and clicking the unsubscribe link immediately unsubscribes the recipient...
View ArticleFeature request: Auto-pause sending when ses bounce rate gets too high
Hi Sendy team, I would like to request a feature that automatically pauses sending when the Amazon SES bounce rate goes above a safe percentage. Recently, our SES account was paused because the bounce...
View ArticleAllow ICS attachments
The software by default doesn't allow me to attach an ICS file to an email. Is is possible to change this? If so, how? Thank you!
View ArticleTrialing Version 7.0
Hi Ben, congrats on shipping a new version! I've been running sending for years and have a current 6.x version installed in production. I have just purchased version 7 upgrade. I want to know if there...
View ArticleImages not loading in Mac Mail
I sent a successful campaign two weeks ago but now none of the accounts in my up to date install are sending images through. I have checked the code and the links are correct for hosted images.
View ArticleLists screens loading speed
We've been a Sendy customer since the early days and I wonder if our database schema is maybe lagging behind. We have a few lists with 300-400k+ subscribers and the lists screen takes minutes to load,...
View ArticleExtend login session
Hello, with the new 7.x version Sendy loses login every 24 hours. I searched the old topics and edited the .htaccess to save the cookies for 1 year, but doesn't seems to work. Any way to not have to...
View ArticleAPI "Create Campaign" ignores the brand's "Anonymously" tracking default...
Hi everyone, First off - thanks for Sendy, self-hosting our newsletter on it has been great. We run a privacy-focused setup and send our campaigns through the API, and I ran into something I wanted to...
View ArticleSubscription Date when Manually approved on BackEnd
Hello.. Need to have a Subscription Date added to subscribers that initiate a double opt in subscription, but for some reason (dont get confirmation email, ask us to confir, etc.) we confirm through...
View ArticleRules - Email notifications to multiple emails
When setting up a rule for a list, on subscribe to send email notification. Can you configure that to send to multiple emails?
View ArticleBug? 4-byte chars (emoji) silently become ?
While checking a migration over to a new box from 6.x to 7.06 Symptom: Emoji (and any 4-byte UTF-8 characters) in campaign titles, subscriber names, etc. display as ? in the admin UI — even though the...
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